OTOinsight's t=Zero group to lead Game Expereince Research Workshop at CHI 2008 in Florence, Italy

Gaming

Yesterday, OTOinsight's t=Zero was informed that it's  paper titled "Making Player Engagement Visible: A Multimodal Strategy for Game Experience Research" was accepted for presentation at the 2008 CHI Conference in Florence, Italy (April 5th-10th).

The workshop that t=Zero will lead will focus on  the relationships among neurological, physiological and cognitive assessments of engagement in ongoing and short duration gaming experiences. It is a centerpiece of an iterative strategy toward understanding and modeling relationships among different engagement measures. The research will lead to design proposals for model-based assessments of engagement calibrated to individuals’ responses. 

You may download and read our entire research proposal here: Making Player Engagement Visible: A Multimodal Strategy for Game Experience Research

One to One Interactive Set to Bow New Neuromarketing Research Division: OTOinsights

Otoinsights_logos

Today, One to One Interactive announced the formation of its new neuromarketing division called OTOinsights.   In the next month, this blog will begin to take on additional duties to support this new division and to assist in disseminating the various research that is scheduled to be published over the course of the next year.  In the mean time, enjoy the below official announcement and do not hesitate to comment or e-mail us with any inquiries.



One to One Interactive Announces the Launch of OTOinsights

New Research Unit to Provide Quantifiable Insights into Consumer Brand Engagement 

Boston, MA, November 12, 2007 – One to One Interactive, a leading digital marketing holding company, announced today the launch of its new media research company OTOinsights. This business unit will focus on the emerging discipline of neuromarketing and will offer a collection of both primary and secondary research to brands, agencies, and publishers. Initial OTOinsights products include: Quantemo, a neuromarketing research lab; t=zero, a secondary research offering that provides clients with timely critical analysis and insights about emerging digital platforms; and RedOktober, a trend-spotting service. The birth of the OTOinsights business unit began earlier this year with One to One’s acquisition of the Quantemo neuromarketing research lab. Quantemo offers a scientific approach to measuring a target audience’s emotional reactions to digital media via five modalities including:
1.)    Physiological stress through the measurement of heart rate, respiratory rate, and galvanic skin response,
2.)    Neurological focus by measuring EEG traces,
3.)    Behavioral via eye/mouse tracking technologies and digital video recordings of research participants,
4.)    Emotional through facial recognition software, and
5.)    Interrogative via traditional survey research methods.
Data collected is correlated on a second by second basis and assessed depending on the type of study performed. Quantemo currently offers usability testing and media effectiveness research. 

The second core product offered by OTOinsights, t=zero, is a collection of findings gathered through an ongoing partnership with researchers at the Indiana University School of Informatics. The team of researchers, which is led by Shaowen Bardzell, Ph.D. and Jeffrey Bardzell, PH.D., specializes in cultural computing in computer-mediated social spaces such as video games massively multiplayer virtual worlds and social networks. Current t=zero research projects are focused on affective interaction with internet videos, “serious games” for marketing, user engagement with in-game advertising, and successful disaggregated media applications on social networking sites.

“This is one of the first significant collaborations between the private sector and academia to publish a body of work that will break new ground in measuring engagement across several emerging media channels,” said Shaowen Bardzell, Ph.D.. “The commitment that One to One Interactive and their OTOinsights division to academic critical thinking and scientific method will no doubt play a significant role in their contribution to the burgeoning field of neuromarketing.”

A third OTOinsights offering, RedOktober, is geared to keep One to One employees, clients, and prospective clients, current with trends in new media. The service will offer up-to-date information about how trends are changing consumer expectations, and will reveal related business and marketing opportunities.

“The introduction of OTOinsights is exciting for our company, as it rounds out our vision to provide brands, agencies and publishers with truly quantifiable, scientific data to help measure engagement,” said Jeremi Karnell president and co-founder of One to One Interactive, “OTOinsights’ innovative research techniques will deliver much needed insights into human emotional response to digital media and will provide the strategies and subsequent tools needed to optimize one-to-one dialogues with consumers.”

Jeremi Karnell-President, One to One Interactive

One to One Interactive's OTOi Unit Wins Two MITX Awards

2007_winner_2

One to One Interactive’s OTOi Division has been selected as a winner in both the “Best Use of Social Media” and the “Biotechnology/Pharmaceutical” categories for the 2007 MITX Awards. The annual MITX Awards is the largest awards competition in the country that recognizes achievements in the development and implementation of interactive technologies. Winners were announced in 33 categories, including five “Best of” awards, at a sold out ceremony attended by more than 1,000 industry professionals held on November 8th at the Boston Marriott Copley Place.

Best Use of Social Media
OTOi along with Millions of Us took home a MITX Award in the “Best Use of Social Media” category.  Both firms supported Comcast Corp in opening a new destination in SecondLife, Comcastic! Island.  Below, you may find video footage that provides a nice overview of the Islands features:

Biotechnology/Pharmaceuticals
OTOi also received an award in  in the Biotechnology/Pharmaceuticals category for OTOi’s Valtrex’sStart the Talk” Direct to Consumer Campaign for the GlaxoSmithKline.

Otomitx_3

There was no doubt that the five tables that One to One Interactive procured for the awards ceremony lent itself to some rukus behavior ("What was that ruckus?! -Uh, what ruckus? -I was just in my office and I heard a ruckus. -Could you describe the ruckus, sir? -Watch your tongue, young man. Watch it!"). I LOVED IT!  I love how passionate our company is about our peers in the industry, our clients, and this firm.  We had a blast.  This is evident by the picture below of the dance floor at Seven Eleven Lounge where MITX had their after party.  The dance floor is packed with OTOers!

Otoafterparty_2

We also received many compliments on the videos we produced for the awards show.  If you missed our prior post on the matter, I have embedded them again here for your viewing pleasure:

OTO Gorillaz

The One to Oneders


Congrats to MITX for throwing such a great event, our peers in the industry who also were recognized for their great work, our clients, and to everyone at One to One for your award winning efforts .

Jeremi Karnell-President, One to One Interactive

OTOi and OTOlabs nominated for 6 MITX Awards

2007_finalist

One to One Interactive's OTOi and OTOlab divisions has been selected as a finalist in six categories for The 12th Annual MITX Awards. Held annually by the Massachusetts Innovation & Technology Exchange, the MITX Awards recognize excellence in the creation of web innovations designed, produced or developed in New England.

The following are the categories where we were nominated:

Acquisition/Direct Marketing Campaign
OTOi, a One To One Interactive Company
Salem Five Bank eOne Acquisition Campaign

Best Use of Social Media
OTOi, a One To One Interactive Company
Comcastic! Island in Second Life

Best Use of Video
OTOi, a One To One Interactive Company
Justin Timberlake FutureSex Concert Videocast in Second Life

Biotechnology/Pharmaceuticals
OTOi, a One To One Interactive Company
Start the Talk  Valtrex Unbranded DTC Campaign

Rich Media Application (RIA)
OTOlabs, a One to One Interactive Company
Nickelodeon Launchpad Branded Desktop Application

Travel, Tourism, and Hospitality
OTOlabs, a One to One Interactive Company
Starwood Preferred Guest Check-In Communicator

OTOi and OTOlabs will be recognized with the other finalists  at a gala awards ceremony traditionally attended by over 900 of the region’s top interactive technology and business professionals. Winners will be announced at the ceremony in the Boston Marriott Copley Place on Thursday, November 8th. Wish us luck!

"If your agency were a rock star, who would it be?”

That was the question posed to One to One Interactive by the coordinators of the 12th Annual MITX Awards when they invited us to create a 90 second music video of original or repurposed content to show the world who you really are and why you have elevated to the heights of "marketing" rock superstardom. One to One, along with a handful of other leading firms will have their videos aired during the Awards ceremony this coming week (One to One's OTOi and OTOlabs divisions were nominated for 6 awards). 

In traditional One to One fashion, we have created two videos for the show. 

The first is titled "The One to Oneders" and is a commercial to sell the firm's 4 Disc Set of rocking marketing hits!

The second is titled "OTO Gorillaz" and is a rock video mash up of One to One with the Gorillaz.  This piece was done to show our admiration for the innovation that this group has brought to the music industry by opting to make rock stars out of avatars.

Below find some additional rock memorabilia that was produced for the first video.

Fillmore_east_poster

U2_bill

Oneders1969

Polkaparty_2

AdAge Ranks One to One Interactive as one of "The Hottest Digital Agencies Around".

Adagelogo

AdAge's October 22nd, 2007 cover story is titled "The Hottest Digital Agencies Around".  In this article they review 20 of the hottest global digital marketing shops.  We are extremely excited/honored to be included in this elite group of firms.  Congrats to our staff, clients, and partners for helping us achieve this level of industry recognition.  The write up regarding One to One Interactive is provided below. 

Adage

ANA 2007 B-to-B Conference: Harnessing the Power of New Media Platforms

Ana_b2b_2007 Last Thursday I had the honor of sitting on a panel titled ""HARNESSING THE POWER OF NEW MEDIA PLATFORMS" at the 2007 Association of National Advertiser's (ANA) B-to-B Conference in Chicago, IL.

Joining me on the panel were: Barbara Basney (Director, Global Advertising Xerox Corporation) and Ellis Booker (Editor B-to-B Magazine).  Frank Dudley (Vice President of Marketing Guideline Research) moderated.   Our talk centered around the results of a joint ANA/Guidlines/B-to-B Magazine study that explored the use of search, social networks, user-generated content, podcasts, blogging, etc. within B-to-B and B-to-C marketing efforts.

You may download the results of the study here:

Guidelinebtob
DOWNLOAD PDF  | DOWNLOAD POWERPOINT

Overall findings include:

• For B-to-B marketers, a company’s website is the oldest and most often used new media platform that B-to-B companies are using.  Email marketing, online ads, search engine optimization, paid search engine marketing and webinars are also widely used.  Podcasts, blogs and video on demand look to grow over the next year, while little interest is shown in mobile and second life/social networking media platforms.
• B-to-C companies are also using their own website, as well as email marketing, and online ads. SEO-organic and SEM-paid have been in use for the past 3 years.  Blogs and video, both on-demand and viral, look to grow over the next year.  There are no plans to use webinars, Wiki or Second Life within the next year.
• Comparing B-to-B to B-to-C: significantly more B-to-B marketers have been using email,,SEO-organic and webinars for more than 3 years, and have begun to use blogs.  They are also significantly less likely to use mobile, social networks or viral video in the next year than B-to-C marketers. B-to-C marketers have begun to use these platforms in the past year and the trend will continue.
• Of the B-to-B marketers that use these new media platforms, Brand Building is most frequently accomplished through blogs, second life, social networks, viral videos, wiki and their own websites.  Demand Generation is accomplished through email, online, SEO, SEM, and video on demand– while companies use blogs, podcasts and webinars to generate Customer Loyalty.
• Of the B-to-C marketers that use these media, blogs, podcasts, second life, viral video and wiki are use to accomplish Brand Building.   SEO and SEM are used for Demand Generation. And Customer Loyalty is mostly accomplished through emails, RSS feeds, and blogs.  Cross Selling is an objective for emails and webinars.
• Comparing B-to-B to B-to-C, B-to-B marketers use email and webinars for demand generation significantly more than B-to-C.  Of the all marketers who use mobile and podcasts, significantly more B-to-C marketers use them for brand building.
• Effectiveness varies greatly when looking at B-to-B vs. B-to-C companies.  While both have seen success from their own website, B-to-C companies have seen significantly more success from paid key word searches, online ads, and social networks, B-to-B companies have seen success in webinars.
• B-to-C companies typically look at downloads and registrations to their website and specific events.  While B-to-B companies are more likely to measure effectiveness of new media platforms through purchase behavior, site visits and time spent.
• B-to-B Companies spend significantly less on media than B-to-C companies.  As a percent of revenue, they spend an average of .58%, while B-to-C companies spend an average of 1.18%.
• Currently, B-to-B companies are significantly more likely to allocate a higher percentage of their media budget (more than 20%) to new media platforms as compared to B-to-C companies.
• All marketers expect to spend more on new media platforms in 2007 compared to 2006, with significantly more B-to-C marketers trending towards an increase.
• Of the marketers that expect to spend more on 2007,  B-to-B marketers will spend it on their own websites, email and online ads.
• Typically the responsibility for managing new media platforms is added to an internal group.  New internal groups are formed about 15% of the time.
• Internal Marketing Departments and Interactive/Digital Media Agencies drive the use of new media platforms for B-to-B companies.  B-to-C companies new media strategies are also driven by Internal Media Departments, but also by Interactive/Digital Creative Agencies.
• All marketers are concerned about their lack of experience with new media platforms, followed by their inability to prove effectiveness/ROI.

Jeremi Karnell-President, One to One Interactive

OTOi helps Comcast Launch "Comcastic Island" in Second Life

Yesterday, Comcast announced the opening of Comcastic Island in Second Life, officially becoming the first major North American communications company to establish a presence in a virtual world environment.  Comcast, a client of OTOi, started planning a Second Life initiative at the end of last year.  OTOi developed the strategy and outsourced the build to Million's of Us.  There was a concerted effort  to not do anything overtly marketing.  Instead, efforts were focused on creating value for the overall Second Life Community by developing a massive entertainment venue where in-world residents may go to play and have fun. 

Comcastic Island, which may be accessed by typing in the Keyword "Comcast" within Second Life's World Map search bar or by visiting the following SURL: http://slurl.com/secondlife/Comcast/128/128/0, contains a futuristic race track, jest ski course, jet pack course (where the jet packs may be acquired for free and used by residents as transportation  anywhere within Second Life), parachuting, an entertainment complex, cafe, and a secret lab (which you are going to have to try to find on your own).

This is the first of many initiatives planned by Comcast within Second Life.  Ultimately, this project will help inform them on how to engage with individuals in this and other up and coming virtual worlds (see Dr. Bardzell's post titled "Tourist vs. Resident Research").  This learning is vital for Comcast has they continue to transform themselves into one of the worlds leading entertainment companies.

Additional articles and posts about this launch may be found below:

Press:

Forbes.com
http://www.forbes.com/feeds/ap/2007/06/14/ap3822528.html

MediaPost
http://publications.mediapost.com/index.cfm?fuseaction=Articles.showArticleHomePage&art_aid=6239

Multichannel News
http://www.multichannel.com/article/CA6452096.html

GameDaily BIZ
http://biz.gamedaily.com/industry/news/?id=16508

 
Blog Posts:

3pointd
http://www.3pointd.com/20070605/comcast-parachutes-into-second-life/

MOU blog
http://www.millionsofus.com/blog/

SL Universe
http://www.sluniverse.com/pics/Default.aspx?Name=Kumi%20Kuhr

Blog Spot
http://slambling.blogspot.com/2007/06/comcast.html

ScottSecondLife
http://scottsecondlife.blogspot.com/2007/06/enter-comcastic-island.html

MindBlizzard
http://blog.mindblizzard.com/2007/06/comcast-plugged-in-sl.html

RipTen
http://www.ripten.com/2007/06/15/current-life-got-you-down-comcast-has-the-answer

mySecondLife.it (Italians are into it)
http://www.mysecondlife.it/comcast-apre-un-parco-a-tema/20070615.html

Slandreamedia (the French too, dammit)
http://slandreamedia.wordpress.com/2007/06/06/un-fai-dans-second-life/

Virtual Worlds News
http://www.virtualworldsnews.com/2007/06/whos_new_to_sec.html


Jeremi Karnell-President, One to One Interactive

OTOnetworks Officially Opens Office in Baltimore

Otonetworks

Otonetworksetc_2 OTOnetworks, One to One Interactive's performance based media company, recently moved into new office space located within Baltimore's Emerging Technology Center (ironically located on Boston St.).  Rob Rex, Managing Director of OTOnetworks, has started to staff the new space with both copywriter and marketing personnel. 

Address information provided below:

Otongoogle_2

OTOnetworks
2400 Boston St. Suite 340
Baltimore, MD 21224

OTOi receives Runner-up Agency of the Year by BtoB Magazine

Bblogo

One to One Interactive's professional services company, OTOi, received Runner-up Agency of the Year by BtoB Magazine.  This positions OTOi as #2 in their ranking of the Top 10 Interactive Agencies in the US.  This marks the fifth year in a row that the firm has been ranked in the Top 10 by B2B.

The write up on the agency may be found here: Interactive Agencies—Runner-up: OTOi

Furthermore, we were featured in a side bar article titled "Interactive agencies offer help with increasingly complex online marketing".

I would like to personally thank our staff and our clients for their contribution that led to this prestigious recognition.

Jeremi Karnell-President, One to One Interactive


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